Guild Wars 2

Doing things like asking “Do they even care?” in an important tech support thread is useless and unnecessary. It doesn’t take long for the network and data center guys to review the last 24 hours of posts on here, and add our data into their research to solve these problems, so don’t clutter this thread with unnecessary junk and whining, or they may miss important information like Menaka posted above, or network diag logs. Be helpful, make videos of your troubles, network logs (very easy to make one), and report exactly when and where you have issues. Yeah, this issue sucks and is causing it to be unplayable for many of you outside the US (myself included), but this is a complicated issue with so many variables, we just need to feed them our data, and wait for them to try some changes to the servers or code.

Not just EU players, it is players in Asia, too, experiencing this. In world events, especially Jormag and Shatterer, I can experience 5 to 10 second delays between each on-screen skill action, the animation falls behind by minutes of what is actually happening. Sometimes I drop off the server completely, other times I luck out and the game does a time warp and catches up to the server time. This has become much more common the last week since the patch, it rarely was a problem before it. Also, this issue can crop up in dungeons. Arah Story I lagged out twice on the airship and fell to my death, and also had one disconnect when Zhaitan spawned.

Normally the game runs smooth with very minimal lag. Running a VPN does not help, I’ve tested the ports and don’t see an IS kitten ue, speed tests don’t detect anything as well, my ping is super small. I made a network diag yesterday, I don’t see many clues, but I can’t read the information as clearly as the network guys at Arenanet. Hope you can make the game playable again, soon.

Attached is my network diag…

Like many people been having massive lag spikes, where it can take a minute or two for each skill to activate, rubber banding is constant, and disconnects happen as well, but usually I get frustrated enough to log out before the d/c’s happen. I am aware I am playing overseas in China, so it isn’t ideal, but the tests I have done with my own ISP, and using a VPN to try to push my connections differently result in the same network lag. I used to get disconnects with no lag before the patch, but now the lag spikes are the most frequent occurring problem, with d/c’s only happening because I confuse the client and server enough to make it kick me.

These problems are occurring in world boss fights 98% of the time, all of them can cause it, but the dragons and shadow behemoth are the most frequent. I have the problem at random in Metrica, and also the Cursed Shores Orr zone while questing, but not as frequent. All throug hFebruary I did not have these issues, it seems the patch previous to the one last week had solved many network related issues, but they are cropping up again, now. Maybe the server is overloaded with too many players, skills, culling and the boss and some of us get hit with a network bug more frequent than others? I always can count a handful who claim the same problem as me during or after a boss fight, usually we are sulking in overflow since a d/c puts us there if we lose our connection.

I appreciate the work you are all doing, if you have any ideas for me, or need more information, I would be pleased to help.

^ Thanks, it’s still open as of right now, I just guested there.