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Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: dawhip.1573

dawhip.1573

Good morning. Heard back on ticket #120829-012492 but since I responded to the question, I have not heard anything further. Looking for an update please.

Thanks very much!

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: dawhip.1573

dawhip.1573

GaileGray,

Any update on #120829-012492. Last word was that you were to work on it as of yesterday. No worries, just checking in.

Thanks!

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: dawhip.1573

dawhip.1573

I see mine is on the list for review today. #120829-012492 – Thanks!

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: dawhip.1573

dawhip.1573

Good morning,

Ticket #120829-012492 submitted on 8/29, 8/30 got a response asking me to wait until mail was fixed. 9/3 (mail had been fixed), I updated saying that the ticket still wasn’t resolved and that’s the last I heard.

My ticket was “auto” closed out telling me that it “may have been fixed” with a recent update but it really had nothing to do with my issue.

I would just like an update letting me know if my ticket is even feasible. Thanks very much!