Showing Posts For definem.2781:
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: definem.2781
Yay, keep up the good work
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: definem.2781
Answer to apparently everyone who wrote except me
A nice please perhaps ?
Please take a look at this.
120915-002881
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: definem.2781
I’m five days old, pick me, pick me
120915-002881
If you bought it from here, I’m sure support will (eventually) help you, contact them.Write down the last 4 numbers of your credit card with which you bought the game and the approximate time and the email you used, and that should be enough for them to identify you and send you another email, just open a support ticket and write that down there.
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: definem.2781
Hey take a peek at this ticket (opened five days ago)
definem.2781
120915-002881
I’m sure all the info that you need is there
(edited by definem.2781)
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: definem.2781
Hey take a peek at this ticket
120915-002881
I’m sure all the info that you need is there
This is not really the issue, the system as Gaile points out takes into the account dynamic ip address when you press remember this network button.
I also have it and this is how it work
1st login, get email for auth with ip from a 93.xx.xx.xx range, auth, tick remember network, the system remembers that range and geographical location (let’s say Novi Sad for example)
the next time you get a new ip, let’s say you get the ip from the same range (93.xx.xx.xx) you will not need to auth because the system remembered that network range and the geographical location is still the same (Novi Sad as in the above example) this is because the internet provider which gives out dynamic ip address usually buy entire ranges like that and tie them to one central in the city.
If that central has no free available ip addresses, it will redirect you to another to get it from there, in which case you will get a new ip from a new range, let’s say 173.xx.xx.xx , and will need to authorize again because that ip does not have the same range (it’s not 93.xx.xx.xx range) or the geographical location as the previous one, (let’s say this one is not in Novi Sad, rather somewhere in Belgrade)
(unanswered ticket concerning another issue)
120915-002881
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: definem.2781
Hi, if you could respond to a ticket number 120915-002881
It would be very nice
Hello, I love your game, but cannot play it since the second, I was hacked, and then after 3 days I could log in again, but then I was banned permanently, I don’t know what I did, and I probably didn’t do it, but can you help me? Thanks!
Ticket: 120908-006095
Account Hacked? Permanently Banned? Post here! [merged]
in Account & Technical Support
Posted by: definem.2781
I waited 72 hours for my hacked account , then I logged in and got that I was permanent banned, my ticket number is: 120908-006095
Thanks for the game and the support!
Account Hacked? Permanently Banned? Post here! [merged]
in Account & Technical Support
Posted by: definem.2781
I got the same problem, hope they can fix it!