Ticket 121116-000437 – Alexgodash.8546
My husband had a problem with his account, something about fraud, now he bought a new key in the official site (https://buy.guildwars2.com/en/), he tries to activate, but his account still banned, (despite have been charged in his credit card bill). He just wants to activate this new key and play again, more than 8 days without playing.
The Ticket is: 121116-000437 and was updated with all the data needed to solve this problem. Still waiting…