Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: dezaster.1704
in Account & Technical Support
Posted by: dezaster.1704
thanks for your answer Gaile…i have no way to contact my friend now since he is abroad now and i don’t have any of his phone num or address…but its okay…i’ll just retire for a while…but is there any way to link my account if i buy a new key?
in Account & Technical Support
Posted by: dezaster.1704
hi…gaile gray said that my account is suspended because of refunding…but me or my friend nver do any kind of refund…
Spartan.6587
tanz_1004@hotmail.com
please respond quickly…i already run out of tolerance,,,hundreds of hours of my gaming in this game vanished because of some customner support issue is not funny…thx
i alwyas update my ticket and they never respond to it
in Account & Technical Support
Posted by: dezaster.1704
hello..im Spartan.6587..my ticket number is 121130-000631..and today it was updated that my account is actually suspended because my purchase is refunded…my friend bought this one for me..and he said he never refunded it..could you show me some evidence and reply to this…or reply to my message in support,…?..because no one is replying there..
in Account & Technical Support
Posted by: dezaster.1704
hello, i’ve submitted a ticket for my account problem..im loging in to the forum using my friend’s account…
my account : Spartan.6587 has been suspended for naming policy breach (?) and no more further detail…no response either from support. i really love this game and i want to attend the wintersday event. but if no one responded to my ticket..then i guess i will miss the event..and i think i’ll lose faith to this game that i loved so much..please respond..thanks
account : Spartan.6587
ticket number:121130-000631
in Account & Technical Support
Posted by: dezaster.1704
Just a note to remind you this is a player-helping-player discussion thread. There are a lot of good ideas being shared by players and we want you to have the chance to glean their wisdom because it may address your particular situation. I encourage you to read through the thread and see what you can find.
If you need help, and if your ticket is at least three days old, please feel free to post in the “Ticket for Review — 3 Days and Older” thread [If you find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.
i’m sorry if i ask a noob question about suspended account as i never get suspended on any MMO’s before…i’m actually login to the forum using my friend’s account…i need some answer because i feel a lil uneasy and upset . Why did my account was suspended because of “naming policy breach” ..and i never use any offensive name (ign: glorialucce,gloria whisperwind,barenhall ashburn, gaehorn dawnbreaker)
and second..how long usually it take to resolve this kind of"suspended account" problem…i really love GW2 and im a lil upset because lots of suspension and ban actually happened on wrong account/innocent account…please answer so that i can relax a bit…im sorry for my bad english and if i have any offensive word…thanks in advance..=)
edit : i submitted a ticket ..121130-000631
account id : Spartan.6587
(edited by dezaster.1704)
in Account & Technical Support
Posted by: dezaster.1704
hello..im using my friends account to post this..because it seems my account has been suspended . I can’t login to the game and to the forum as well…it says that my account is suspended because im breaching naming policy..as far as i know..none of my character’s name is offensive…i can give you all my IGN now and im sure none of them is offensive ; Glorialucce,Barenhall Ashburn,Gaehorn (i forgot the last name but i asure you its not offensive),Gloria Whisperwind…it would be nice if it is looked into quickly…=)..sorry for my bad english
121130-000631
account name : Spartan.6587
in Account & Technical Support
Posted by: dezaster.1704
hello..im using my friends account to post this..because it seems my account has been suspended . I can’t login to the game and to the forum as well…it says that my account is suspended because im breaching naming policy..as far as i know..none of my character’s name is offensive…i can give you all my IGN now and im sure none of them is offensive ; Glorialucce,Barenhall Ashburn,Gaehorn (i forgot the last name but i asure you its not offensive),Gloria Whisperwind…it would be nice if it is looked into quickly…=)..sorry for my bad english
121130-000631
account name : Spartan.6587
Not affiliated with ArenaNet or NCSOFT. No support is provided.
All assets, page layout, visual style belong to ArenaNet and are used solely to replicate the original design and preserve the original look and feel.
Contact /u/e-scrape-artist on reddit if you encounter a bug.