Guild Wars 2

Reset was some awesome fights. Cudos to everyone, was a fun night.
Sympathetic to Both teams, trust us Ebay has been there. But it shouldn’t stop me playing the game because anet fecked up on there matchups.

Hey instead of being squished every week by enemy red blobs, were the red blob this week. am taking a moment to enjoy it even if it is boring as anything.

ANYWHO….. how about we add some fun in? Say Friday we go to a borderlands, start North and south move clock wise and just level our alts and farm WXP for the start of the league.

I know its boring PvDooring but so is this and at least we would all get some benefits leading into leagues. we could even have some fun open field skirmishes in ruins etc.

Feel free to message me in game if interested, also recruiting more Australasian players and guilds.

695 Go Ebay! – some great fights last night. Looking forward to this week.

Siege Owners to get rewards
To encourage more to buy and place siege, if you placed the siege, then even if your not using the siege equipment you should still get xp and drops from the kills from it. It could be a much smaller chance of bag, and smaller xp amount, but it would be good for those the buy all the siege to get some king of reward for it.

WvW Legendary
Also it would be great to see a legendary WvW weapon.. but there is a catch when you die, the person who killed you gets the weapon. Like a hot potato weapon. Could be a weapon with slightly higher damage than an exotic, but perhaps a condition damage every so often, so carying the weapon has some negatives as well as positives.

Commander icons
Let us buy commander tags with Badges, add more functionality to icon. Stats like numbers, hot maps etc.

WvW – GvG
take away 3 maps, and make a GvG version of WvW, only on 1 borderland. Or even a schedulaed match type map, so an alliance of Guilds and set up a match with another.

MikeLewis.7496:

Secondly: identifying and solving this problem is a largely technical issue, and involves many confidential aspects of our systems. Please understand that we cannot detail the process that goes into working on issues like this because of their sensitive nature. I apologize that we cannot provide frequent updates, but the fact of the matter is that we face a difficult choice between spending time updating here and actually solving the problem at hand. I trust we can all agree that solving the problem itself should take priority ;-)

Thanks Mike my account is back to normal again…

However I dont fully agree with this. While everything you say is true, I assume your customer Service reps on the forum are not the ones actually working on solving this Technical issue. I think the majority of us here are not looking for it to be solved, or a explanation in detail as to what has happened, although this of course would be the ideal. But what we are asking for, crying out for is just more communication.

Whats wrong with letting us know, yes we have foudn a problem at our end and we are working hard to fix it for you. Assure your customer that you are actively working on it, not just assume we know you are.

Tell us that the eta on a fix could be 24 to 48 hours. as Upset as alot of us would be, it is better to know than sit at the computer all day in some hope that it may get fixed, not wanting to go ouit in case I miss it getting fixed.

I think this comment from Eva sums it all up.

CC Eva.6742:

Hi everyone.

We understand that this is a major issue for all of you but Mike and the other members of the security team are working actively on this to fix it. They will keep you updated as soon as they discover what is causing this.

Again, thanks for your patience.

What was the need for the “but” You understand this is a major Issue for us, But because you are working on it it makes everything OK? it reads with such dis-concern.

“We understand that this is a major issue for all of you.
Mike and the other members of the security team are working actively on this to fix it”
No need for the but.

Love the game guys, love GW, just feeling very disappointed knowing if I have another problem I simply cant bank on Anet to give me the support I expect from a supplier.

Thanks again for fixing the issue.

EndlessDreamer.6780:

However, he reason they aren’t replying right now is it’s 7 in the god darn morning my time, 4 in the morning their time. They’re sleeping hopefully.

I just don’t agree with that, they sold a product internationally. They should support the international community as a whole, whats wrong with shft work, even if it is for a skeleton Customer Support team to simply be able to make the responses to all of us that have logged tickets with acknowledgments, progress reports etc.

There are so many cost effective solutions to ensure 24 support, using the old Ohh they are asleep hog wash is simply that. I bought this game off a serious international developer not from the garage of some IT hotshot.

@abstract i also noticed a few people say they were laggin, and so was I, rubber banding all over the place. this could come across as bot like behavour?

@abstract “Maybe no update because no process”

An update that they are working on it but so far no progress, is still an update. I think “paying” community at least deserves that

ok, sitting here watching my girlfriend play and level up is just torture… 8 hours now!! and no feedback from Anet.

am with you KorKor, the lack of feedback is appalling. Not even a auto responder or a change of status in the ticket system to received, or in progress. nothing!

If it was a ISP or another company you could take action, go to an ombudsman, help get results, but I really feel like Anet have me by the short and curlies.

Perhaps there needs to be a MMORPG Ombudsman to help keep MMORG’s honest and warn customers of MMORGS that put all there costs into development but leave customer service fall short.

Aylpse.6280:

Chill out bro, Anet works their tails (they are all charr) off day and night on this game, if you think finding this bug is as easily as clicking a few buttons.. your wrong.. this could take awhile, they might even be asleep, considering the time. c:

If you read my message again you would reallise I understand all to well bugs are hard and not solved easy. I am not asking this.

I am asking for communication. ETA’s, acknowledgement that they recieved my individual support ticket so that I know as a customer my problem has at least been received and is in some sort of work order.

And as for being asleep that is an unacceptable response. It isd a product developed for an international market. You must meet your demographics needs and have 24 hours support to cover your potential/intended market. US does not have a 95% market share on game purchases.

Uriel Saintclair.6345:

MikeLewis.7496:

Hi all,

I’m investigating this situation. It’s not clear exactly what happened at the moment, but I will try to keep this thread updated as we learn more.

Thank you for your patience and understanding while we sort this out.

Thank you so much!

yeah thanks, but almost 4 hours ago.. update please as this is obviously not an isolated incident. Bugs in game is one thing but an error that is stopping players been being able to use there product is another. Couple that with no regular updates here as to the problem, as well as no speedy technical support its just disappointing.

I put up with the bugs, little errors, hot fixes as we go along and the community builds the game is EPIC so it grows as I/we grow, and we all go through growing pains. Perfectly acceptable.

But not having Live support or speedy 1 hour support for fundamental framework issues that is stopping a paying customer from playing is really bad. I understand you must have a lot of players, alot of support tickets, but that just means you hire more staff. And if costs or margins do not allow for the hire of more staff to speed track fundamental errors… then the game should not have been released.

Comunication Anet, you ask it from us… we expect the same from you.

4 hours now, update Anet?

Just checked my account, and i have a connection to GW2, it is from my IP? so hopefully it is related to this bug.

However I try to click the disconnect button just to be safe and it does not work. i get this error

Page not found
Host
account.guildwars2.com
URL
/account/security/disconnect
JsSrv3/6253001.16765 Instance/14.371072092

https://forum-en.gw2archive.eu/forum/support/account/Permanently-Banned-for-Modifying-or-Tampering-with-game/418125

lots of people having problem, Anet are looking at it. … i wannna play Naw.. ….. throws toys out of pram! :P

@ MikeLewis Thank you.. hope for a speedy recovery,

Same thing here, so freaking kitten off.

have been a dedicated GW fan for so many years.. been waiting so long for GW2..

Have been unable to really get in a play due to ISP problems with there TCOP Connections to GW2 Servers. After 2 months of getting the ISP to look at the problem, finally yesterday was the first full day of play I got to have. Seems the ISP has fixed the problems.

Woke up this morning looking forward to getting to really play GW2.. and it has been terminated!!!! OMG..

I have logged a support ticket, 121013-000193 – but don’t expect to get answered for days. which means I cant play GW2 now.

Please please please Anet act quickly on this, am at my wits end with not being able to play your game.