Showing Posts For drunk.6753:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: drunk.6753

drunk.6753

finally i can play again =] it was a bit long but at least i got my acc back

thx Gaile

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: drunk.6753

drunk.6753

Update — Friday through Monday, 2 – 5 November
121027-000014 It appears you purchased a code from outside your region and are unable to register. Support will respond as soon as they are able.

thanks Gaile for your support and update
and
how long it will take for support to contact with me ? and should i update my ticket with new serial-key ?

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: drunk.6753

drunk.6753

6 day old ticket, no respond from support

Login/Access issue (account suspended)
[Incident: 121027-000014]

Update – Tuesday, October 30

121027-000014 In Appeal Queue; awaiting review

Hey Gaile,

could You tell me how support works? i mean if i have “awaiting review” what need to happen to review my ticket? i can be wrong but ihmo 3 days after Your intervention and update it is quite a lot of time for support to investigate and answer

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: drunk.6753

drunk.6753

Login/Access issue
[Incident: 121027-000014]