I second the sentiment. I’ve been on a long sabbatical since I’ve had such little time to devote to gaming. All part of the growing up process.
I attempted to log into my Guild Wars 2 online account yesterday to check if it was ok. Turns out the account was locked. I sent an email to the support team and they verified it was locked due to ’illegal third party program". After a single reply back stating my case, the account was unlocked and I was able to update my account info again.
I admit, my replay was sent close to 1 am and it sounded a bit abrasive. But, by afternoon today, the account was unlocked. That was fast. Thanks again to GM Chris, Julio O. and Hector.