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Authenticator Questions/Concerns [merged]

in Account & Technical Support

Posted by: enteytin.7138

enteytin.7138

I see your point, but I’m still unable to unlink the authenticator. When I click on it, it requires the current code. But I don’t have the app on my mobile any more. ( If I try to reinstall the app on the mobile it requires QR code which I cant get )

Authenticator Questions/Concerns [merged]

in Account & Technical Support

Posted by: enteytin.7138

enteytin.7138

Yes, but I wanted to log from another place where it required the authenticator. Now I have deleted the program from my phone so I can’t login from another place. Can’t even unlock the authenticator from the account

Authenticator Questions/Concerns [merged]

in Account & Technical Support

Posted by: enteytin.7138

enteytin.7138

Hey,

I’ve got linked the google Authenticator to my account. It used to work for a few days but now it just doesnt ask for that random code when I log in to the game. So I tried to unlink the Authenticator. It requires a current code, and a different. When I write the current it doenst work (tried it several times) I reinstalled the authenticator but now I dont have the Qr code to configure the app.
I can acces to my account w/o any problem and I can play. But when I try to log from a different computer it asks for the Authenticator code.
Can You disable it on my acc please? Thank You in advance