Same thing happened to me, I used my 2013 macbook pro to run this game. After I got into this game, and first spent real money on buying 28000 gems, the Black Lion Company crashed out. I have tried all I could do. Log out and in again and again, check the firewire, delete and download the game again. Still not working, it makes me crazy. As a beginner of the game, I need to buy something for crafting and make my armour but I can’t because of this bug! Almost cry!!!! Help me with this emergency problem please!!!!
(I have waited it for 2 days!)