Showing Posts For fartbubble.1543:

Rumor Mill: Regarding "hacked" accounts, ArenaNet & personal security

in Account & Technical Support

Posted by: fartbubble.1543

fartbubble.1543

The ultimate problem is people using the same password on multiple sites (and yes I believe the responsibility lies on the users shoulders, not ANet). This is a simple problem to solve, just grab a copy of KeePass (or any of the other programs like it out there), install it, and use unique passwords everywhere. Yes it’s a bit of a pain, but it’s worth it in the long run.

though I can’t completely disagree with this, they failed HARD even with their only line of security (which is a POS to begin with). You can’t expect people to spend real money if you can’t even do the bare bone basics in protecting your consumer base

Rumor Mill: Regarding "hacked" accounts, ArenaNet & personal security

in Account & Technical Support

Posted by: fartbubble.1543

fartbubble.1543

they could have at least lessened this headache if they just did something simple like a mobile authenticator but apparently they thought otherwise

Players Awaiting Help [merged]

in Account & Technical Support

Posted by: fartbubble.1543

fartbubble.1543

got hit with the karma weapon ban and sent a support ticket. Got a reply on Sunday telling me to state that I would destroy the items. Well, I went to reset my support account’s password as well before I noticed that the service is down. Now I can’t sign into the support account (get that my password is wrong or my account is disabled) to update the ticket that I would delete the items and now stuck in limbo

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