Rumor Mill: Regarding "hacked" accounts, ArenaNet & personal security
in Account & Technical Support
Posted by: fartbubble.1543
in Account & Technical Support
Posted by: fartbubble.1543
The ultimate problem is people using the same password on multiple sites (and yes I believe the responsibility lies on the users shoulders, not ANet). This is a simple problem to solve, just grab a copy of KeePass (or any of the other programs like it out there), install it, and use unique passwords everywhere. Yes it’s a bit of a pain, but it’s worth it in the long run.
though I can’t completely disagree with this, they failed HARD even with their only line of security (which is a POS to begin with). You can’t expect people to spend real money if you can’t even do the bare bone basics in protecting your consumer base
in Account & Technical Support
Posted by: fartbubble.1543
they could have at least lessened this headache if they just did something simple like a mobile authenticator but apparently they thought otherwise
got hit with the karma weapon ban and sent a support ticket. Got a reply on Sunday telling me to state that I would destroy the items. Well, I went to reset my support account’s password as well before I noticed that the service is down. Now I can’t sign into the support account (get that my password is wrong or my account is disabled) to update the ticket that I would delete the items and now stuck in limbo
120831-005031
120904-006396
Not affiliated with ArenaNet or NCSOFT. No support is provided.
All assets, page layout, visual style belong to ArenaNet and are used solely to replicate the original design and preserve the original look and feel.
Contact /u/e-scrape-artist on reddit if you encounter a bug.