Showing Posts For feigao.4768:
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: feigao.4768
Gaile,
It seems that Bank of America may have rejected the charge from the purchase from the official website…
If I get Bank of America to validate the charge, can my account be re-opened?
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: feigao.4768
Gaile,
Please help me!
They said my code was purchased fraudulently, and I bought it DIRECTLY from your official website myself, I have the confirmation email as well as receipt from my bank Id: 121109-000411
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: feigao.4768
I’ve been waiting for 3 days now, after I was replied saying that my ticket was elevated to payment review team…
My account was suspended, and I have no idea why, as I have only been playing for 3 days, and I’ve never been anything but courteous in game. Also, my account was purchased from the official website, so there should not be any issue there.
my reference ID is: 121109-000411
I’d appreciate it if this could be resolved soon, as a paying customer abiding by all policies, It doesn’t feel right that I can’t play what I purchased.
I wish there was telephone support for faster service