This is the first time in a mmorpg that you canot get a responce" in game "from a gm all games have bugs but if you know about it then dont leave the players wait for 13 days you can skip this part of the q in a instant ( with the help of a gm ) and help them enjoy the game rather spent our time reading forums and trying to see what is going on after all the bug was your fault thanks for your time ( sorry if i made some mistakes in english )