Showing Posts For fuma.8213:
Hey guys – Thanks so much for all of the data you all have submitted in regards to this issue. Our network engineers have looked into the issue and I think that you have all seen that this does appear to be an issue with the Internet Service Provider, Fastweb. If this is your ISP and you are being affected by this issue, I would highly recommend contacting Fastweb and bringing this issue to their attention so that they can be of further assistance to you.
i’m sorry to say that you’re being a little bit naive.. contacting fastweb will result into speaking with a call center employee, wich usually can’t even understand what a tracert is… also, even if i manage to reach someone that understand what i’m saying it’s likely impossible that an ISP can change a route for 1 customer… i’m afraid you should try to fix this problem on your side or if you can’t/don’t wont you’re gonna loose the entire fastweb community.
Reposting from my other thread as it seems to be the right place to do it:
Fastweb ISP as many other..
So, this is happening since 2 days ago. Keep in mind at all time that all this mess has begun with no reason: not after a patch, not after an hardware change, not after a program change, also that i don’t have any firewall active and my connection works just fine btw.. i did several test with other games, my ping is low(around 30-40 everywhere) and i got absolutely no packet loss(tried a ping -n 1000 on google and didn’t had one).
I don’t have p2p programs up and i have friends with my same isp with the same problem(but also for them this started 2 days ago with no reason).
Now, on to the problem: basically it changes everyday as far as i know… yesterday for example the ingame chat was working with no delay but my character was stucked for 30 seconds like when you lag(only i wasn’t lagging i tried testing the connection during the lag). Everytime i tried to relog after a router reboot i got the same result: insane lag and if i tried to enter an istance or to change zone i got disconnected with an error reporting that the login server was unavailable(??? after i logged in?)
Today i got the opposite: my ingame chat just have a 60 sec delay(and also party commands like join or leave). but the game runs fine like i live below the server of arenanet. Also this time if i try to join a party or enter an istance i get disconnected.
Again: this begun with no apparent reason.. 3 days ago everything went smoothly now it simply doesn’t anymore and it seems to affect people with my same isp(afaik).
Also it’s completely random… i managed to play 1 hour and half today and got the same issue for 40 mins now again…My friend got the same.
As of now, this is completely unplayable.
What should i do?
Edit: today i found out that the problem is completely related to the chat.. if i try to whisper or to talk in a chat that is not “Say” i got the login error message.. but i can just click ok and keep playing.. so apparently the game doesn’t like me to talk to others and join groups for some insane reason..
But that is for today only, yesterday i couldn’t play and i was only able to chat…
Edit2: aaand i can’t play again… no matter the fact that i use ingame chat or not.. i just cannot move.
Somehow i’ve got the feeling that i’m getting trolled by someone lol
(edited by fuma.8213)
So, this is happening since 2 days ago. Keep in mind at all time that all this mess has begun with no reason: not after a patch, not after an hardware change, not after a program change, also that i don’t have any firewall active and my connection works just fine btw.. i did several test with other games, my ping is low(around 30-40 everywhere) and i got absolutely no packet loss(tried a ping -n 1000 on google and didn’t had one).
I don’t have p2p programs up and i have friends with my same isp with the same problem(but also for them this started 2 days ago with no reason).
Now, on to the problem: basically it changes everyday as far as i know… yesterday for example the ingame chat was working with no delay but my character was stucked for 30 seconds like when you lag(only i wasn’t lagging i tried testing the connection during the lag). Everytime i tried to relog after a router reboot i got the same result: insane lag and if i tried to enter an istance or to change zone i got disconnected with an error reporting that the login server was unavailable(??? after i logged in?)
Today i got the opposite: my ingame chat just have a 60 sec delay(and also party commands like join or leave). but the game runs fine like i live below the server of arenanet. Also this time if i try to join a party or enter an istance i get disconnected.
Again: this begun with no apparent reason.. 3 days ago everything went smoothly now it simply doesn’t anymore and it seems to affect people with my same isp(afaik).
Also it’s completely random… i managed to play 1 hour and half today and got the same issue for 40 mins now again…My friend got the same.
As of now, this is completely unplayable.
What should i do?
Edit: today i found out that the problem is completely related to the chat.. if i try to whisper or to talk in a chat that is not “Say” i got the login error message.. but i can just click ok and keep playing.. so apparently the game doesn’t like me to talk to others and join groups for some insane reason..
But that is for today only, yesterday i couldn’t play and i was only able to chat…
Somehow i’ve got the feeling that i’m getting trolled by someone lol
(edited by fuma.8213)