Guild Wars 2

Hi i cannot receive mail since a few weeks ago. When i bought a dye pack of the trade post i couldn’t receive it. When my friends send me materials i cannot use them. it seems to only be me because when i send my friends items they receive it.

please can you fix soon

regards

Tried to get into Citadel of flame explorable
i was in a party of 5 and as usual i went in first. the others got the pop up allowing them into the dungeon but it didn’t work. they also tried entering the dungeon… still didn’t work. its been like this for hours and its happening to every one and every dungeon…
we are all level 80. we tried to fix it by all way pointing out and in. logging out and in and kicking individuals and re-inviting them back in nothing seems to of worked

Can you please resolve i want to get my level 80 gear, and I’m so close to getting the whole set!