e-Mail from "ArenaNet?" Please read! [merged]
in Account & Technical Support
Posted by: iSurvivorz.2490
Hi. I’m new :D
(edited by Moderator)
in Account & Technical Support
Posted by: iSurvivorz.2490
Hi, I’ve recently bought GW2 about a week ago, and I’ve been playing it for about a few hours, and I’ve created 2 characters in my account on the same homeworld, everything was going well until today when I received an email notice with the title “Account Abuse” from noreply@guildwars2.com. I believe I haven’t breaking any rules or done anything against the policy, but here’s what it said:
"""Greetings!
It will be ongoing for further investigation by ArenaNet’s employees.
If you wish to not get your account suspended you should immediately verify your account ownership. You must complete the steps below to secure the account and your computer.
STEP 1: ACCOUNT INVESTIGATION
We now provide a secure website for you to verify that you have taken the appropriate steps to secure the account, your computer, and your email address. Please go to this site and follow the instructions:
[LINK REDACTED]
STEP 2: VERIFY YOUR SUBMISSION WAS RECEIVED
We will contact you with further instructions once we have received and processed your submission. If you do not receive a reply within 48 hours of submitting this form, please resend it from the address listed above.
If you ignore this mail your account can and will be closed permanently.
—The ArenaNet Team"""
and heres the link to the picture, its a photobucket direct link to the image: [LINK REDACTED]
(edited by Moderator)
Not affiliated with ArenaNet or NCSOFT. No support is provided.
All assets, page layout, visual style belong to ArenaNet and are used solely to replicate the original design and preserve the original look and feel.
Contact /u/e-scrape-artist on reddit if you encounter a bug.