Guild Wars 2

Hi, It’s been 7 days since my ticket start and 4 days since the last reply. This is the last reply
Hello Jackie,

I am escalating your ticket to our Payment Review Team to research your issue. Someone will be in contact with you as soon as possible.

I seriously did not do anything that you state. Please help. My ticket #121031-003121

I got banned for botting as well. I hope anet can look into this matter, because I do not bot and I dont intend to do it. My ticket is #121031-003121