Showing Posts For jangsara.4351:
Tickets for Review (3 days and older) [merged]
in Account & Technical Support
Posted by: jangsara.4351
Leia.5380, I had the same situation, same account suspension, same message, even from the same handler (Matt S.). Gaile is right, you need to contact your re-seller asap, get your money back and (if you want) buy a new key from a authorized retailer.
I did so, I have a new key that I have linked with my account, now I’m still waiting for support to open my account so I could get back to playing. 8 days and counting since the suspension started… Ticket 121016-002257.
Check. I sent a ticket to support (I’m the wife JWolf has been talking about).
Now I just hope that it gets through support fast so I can get back to playing.