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Laptop shuts down playing GW2

in Account & Technical Support

Posted by: jesture.7468

jesture.7468

I experience the same problem while playing Guild Wars 2 or even at times at the Character select screen, loading screen, my laptop shutting down. It’s peculiar because times I can play GW2 for a few hours with minimum problems (e.g. lag, latency). Within the last few days, along with the “patches”, whereas I had very few problems before I can say it’s fairly status-quo with shutdown.

And yes, I am aware not everyone experiences these issues, in the same way.

While I haven’t ruled out my computer (it’s a mid-range laptop), however given that other people in the GW2 community are having similar technical problems regardless of system specs; for example game client crashing to the desktop while teleporting for some players for me it shuts down my computer I haven’t completely ruled out the game client entirely.

Just by reading the ArenaNet Guild Wars 2 forums I can see pattern emerging, exactly what that pattern is or rather what is causing it, not being employed by ArenaNet, I can only speculate at this point (which could be processes prior to or on the onset of dynamic events and/or rendering issues just to name a few), but whether it is a few or many, the game is having an adverse effect on peoples systems regardless of specifications – although if you are hovering around minimum system specs you shouldn’t expect a lot of aesthetically pleasing visuals or performance when you play.

I actually don’t have t the funds to do this on a whim ,but to be fair to ArenaNet, as a process of elimination I am currently at my own checklist where I am looking into estimates in to having my laptop serviced to rule out any hardware wars. I suppose I could take the Metro down to ArenaNet Studios and –gently – plop my laptop on the receptionist counter and say “prove me wrong, geniuses… Excelsior!”.

The point being is that I am not entirely convinced the game is without its coding problems and is definitely having effects on peoples systems as it attempts to chop on the code so to speak. I can have my laptop serviced and if there aren’t any hardware issues in my particular case then when you have eliminated all which is impossible, then whatever remains, however improbable, must be the truth the ball is in ArenaNet’s court, if you will. If however there is hardware issues with my computer I’ll decide accordingly what to do. But neither of these results addresses players in the community with similar in-game issues it only answers my particular case.

Should you have your PC/laptop serviced, while it may seem counter-productive, if you can afford it and you have exhausted all other options, sure why not check it off the list. For me its primarily a concern of overheating, after a thorough cleaning this may resolve my issues. After describing your issues, if you professional PC service results are no hardware issues then perhaps it is best to move on playing a different MMO of your liking.

For me that would be unfortunate, not only can I appreciate ArenaNet philosophy as a game developer (at least to what they present to the public) but that Guild Wars 2 is game that, in part, is parallel with my own notion of a RPG sandbox – although I don’t think it is all that “revolutionary” in the sense of game play and content overall and I am more inclined with the cyberpunk genre.

Well, I may post a summary of my results after my computer is serviced, or not. In the meantime here is hoping we will get a xmas-fix sooner than later.
Cheers

CoC agreed with addendum; “Contribution Clause”, per USC

Problems with Graphics (please help)

in Account & Technical Support

Posted by: jesture.7468

jesture.7468

That is pretty strange; given it is a new graphics card and if nothing is wrong with it after you may have gone through the hardware wars of monitoring and diagnostic tools. I do hope you get the necessary help from Technical Support and an explanation. I would notify MSI/ATI as well or the manufacturer/ person who built your computer.

I can’t explain the blue anomalies with the first and second. However, I do have a question for the second screen capture, if you wouldn’t mind answering at your convenience. Was that big rock structure in front of your toon there in game or did it appear after you took the screen capture; the rock just seem out of place. The reason why I ask is because I see a NPC under the rock structure – unless collision physics isn’t strong with that one then, of course, that NPC could be Superman lifting the huge boulder.

I’m going to stick my neck out while out on a limb, the third screen capture may have something to do with the water/river plane, then again it could be the base mesh for morning dew fog and the specular and normal maps (think green screen) are not in sync or shifted – to put is simply

Well that’s my 2c guess I’m throwing in to the magician kitten I could be wrong. I do like how Corporal Beirne is waving at “GraphicsTestor” in the second screen capture chat though, that’s ironically befitting.

kitten = h-a-t

CoC agreed with addendum; “Contribution Clause”, per USC

(edited by jesture.7468)

GTX 680 unacceptable frame rate

in Account & Technical Support

Posted by: jesture.7468

jesture.7468

As I am a crayon-eater, I am not an expert on the subject and not going to pretend to be one* on the forums, but what I do know; I am going to have to agree with Ceadmon in regards to [occlusion] culling may be one of the symptoms for lower than expected FPS, possibly other technical problems as well.

From what i have read in the forum and, although few, screen captures it appears to be anomalies with how — when — objects are rendered on screen from the camera’s POV. Given that player’s system specs is the “variable” , for some players this may be noticeable for other not so much.

From my understanding OpenGL utilizes more hardware (e.g. Graphics Card / GPU); Unfortunately GW2 does not use or support OpenGL, AN GE and or Umbra lean more towards software, possibly why GW2 is so “CPU intensive”. While speculative on my part, not knowing the specifics, if occlusion culling is implemented incorrectly can be computationally excessive.

If correct and ArenaNet is addressing this, give it some time with a few update/patches.

.* I’m not going to do the math, but I’ll draw you a picture, maybe.

CoC agreed with addendum; “Contribution Clause”, per USC

can see through Objects and terrain

in Account & Technical Support

Posted by: jesture.7468

jesture.7468

I’m guessing the game client “-repair” can’t fix the Model ‘0×.....’ references. It would appear an armature for a model and or its components wasn’t set up right. perhaps animation sequences (e.g. walkcycles). I am crayon eater, one of those creative types that doodle with a Wacom tablet so its just a guess though — its been a while but if a i recollect correctly I remember getting similar error flags when trying to rig a model in Blender 3D, but don’t quote me on that.

Wait for next update/patch? If it hasn’t already been addressed and fixed.

As for the OP, the only thing i can suggest you can do on your end is tinker with the in-game draw distance settings. Other than that it appears the Z buffering looks wonky, particularly with the trees, from what i can make out from your screen capture.

CoC agreed with addendum; “Contribution Clause”, per USC

(edited by jesture.7468)