Guild Wars 2

Can you please review this ticket.

Can you at least give us details on how he got banned? He just got banned with with no questions ask and you guys didn’t even have the nerve to at least notify him. I just wish you guys would be professional when it comes to this kind of things.

Ticket #:
121218-000496

Date submitted: December 17, 2012

Gaile Gray:

Can you please help my friend out? He was banned for “modifying or tampering the game.” He hasn’t done anything to modify or even tamper the game. He didn’t even know it was possible. I too was surprised when he got banned for it because I also didn’t know this was possible. He usually has a high latency when he plays. I know him in real life and he really is a true gamer and works hard for everything. He really enjoy this game. He did submit a ticket and got a reply but assuming it is a an “automated reply” because he made another support account (thinking his main account couldn’t log in support) and he got the same reply on both his main and the other account. Please help him Gaile! Thank you and Merry Christmas/Happy Holiday!

His account name is: EpicAzian.1420

Ticket #: 121218-000496 (main support account) and details have been added in this ticket.

Ticket #: 121218-000260 (other support account)

Ban Date was around December 17, 2012 approximately 7 days now.

Please, please, please help, Graile Gay.