Come on NCSoft. I was hacked on August 29th and I am still locked out of my account. You sent me a new password 3 days ago to reset my account and when I tried it (multiple times), it told me that it was an invalid password. My old password still works so that means you never even really reset it. I have been trying to tell you in my support tickets but you never response. I have been out of game for a week. Fix this please!