Guild Wars 2

I received this response to my ticket on the same problem:

We are very sorry to hear you have been running into this issue. We are aware that there does appear to be an issue with the Mistfire wolf skill. It can’t actually be used at all right now. We have our development and QA teams hot on the case though. So we hope to see this resolved very soon. We know it can be frustrating not having access to everything you should, but we are greatful for your patience and understanding while we work on getting this fixed.

So thank you very much for your report, and we will be hard at work getting this taken care of for you.

Regards;
Chase
Guild Wars Support Team

I finally just got a response on my ticket:

We are very sorry to hear you have been running into this issue. We are aware that there does appear to be an issue with the Mistfire wolf skill. It can’t actually be used at all right now. We have our development and QA teams hot on the case though. So we hope to see this resolved very soon. We know it can be frustrating not having access to everything you should, but we are greatful for your patience and understanding while we work on getting this fixed.

So thank you very much for your report, and we will be hard at work getting this taken care of for you.

Regards;
Chase
Guild Wars Support Team

Same here. Submitted ticket on 8/30 and it’s still “Unresolved”. From what I understand, you only get the skill unlocked on any new character you create after you purchased the upgrade. It’s not retroactive for existing characters. Hopefully they’re working to fix that.