Guild Wars 2

i have got answer later 4 days and they told me (i am escalating your ticket to our Payment Review Team to research your issue ), now im w8 again….. for another answer, total is 1 week I can not play

at least you have a reason, I do not even know the reason why I have been banned , only know error code 45:6:3:2114. -_-

three days I am writing to support, their only response was, thank you for contacting us, wait for more information, are 3 days that I always say the same thing ….

well then something will have to happen, I can not be banned without a reason

i have this error when i try to log-in.

your guild wars 2 account has been suspended for an account issue. please contact support for more infomation.

error code 45:6.3.2114

more than 72 hours have passed and still gives me the error, what should I do? plz help me