Guild Wars 2

Gaile,
Yesterday I was blocked on forum with my account karrak.3597. Today the support sent me a mail telling my serial was purchased by fraudulent…. I have confirmed with paypal. They send the mail to NCSoft. I bought the game 09/10 and I´m one week blocked/suspended/account termination. That´s a big mistake by financial review. They said to me ask the refund to paypal and buy another key… I bought the serial by paypal on official website. That´s no secret. And How can I used this key for more than 2 months and they decide do that with me… Something its wrong. They not reading what I post on ticket, they not answer my questions, they don´t check the paypal account, they simply don´t care. Always the same answer.

Account guildwars2 karrak.3597
Please check my case.
121109-002852
Transaction ID:65J4702411464535H
Invoice ID:28744051
Seller Name:NC Interactive, Inc.
Seller Email:paypal@plaync.com
Transaction Amount:-$59,99 USD
Transaction Date:10 Sep 2012
Guild Wars 2 Digital Edition $59.99