Guild Wars 2

bradldz.3728:

kerumica.2837:

I’m currently having trouble purchasing gems through paypal. I get as far as Paypal should open in another browser and then nothing happens. It skips to the end as though I have completed a transaction and wants me to select done. I’ve sent two tickets and haven’t really seen anything in the forums about a current issue. I would prefer not pay by credit card so I guess my best option is by a gem card from Amazon or Target.

Never make duplicate tickets because it puts you at the back of the queue again when you make another one. Wait for CS to respond, if it’s been 3 days or more and you have not received a response you can post it in the appropriate sticky thread.

Does CS ever respond to tickets? I sent one last week and never heard back from them. Do I need to just skip the in-game ticket and go straight to the forums? What exactly is the protocol for problems with the game? How long should I wait before I get a response to the sticky before I should move on to the next contact option? What is the next contact option? I haven’t had to contact CS in about two years and it shouldn’t be this complicated or take this long to help me with my problem.

I’m currently having trouble purchasing gems through paypal. I get as far as Paypal should open in another browser and then nothing happens. It skips to the end as though I have completed a transaction and wants me to select done. I’ve sent two tickets and haven’t really seen anything in the forums about a current issue. I would prefer not pay by credit card so I guess my best option is by a gem card from Amazon or Target.

I’m having this problem as well. I don’t the person I’m supposed to turn the items in to. Has this ever been fixed?