Showing Posts For kgibsonuk.8497:

character delete

in Account & Technical Support

Posted by: kgibsonuk.8497

kgibsonuk.8497

Apparently whatever they did to fix the character deletion issue didn’t with a lot of characters. You will get no help here other than a canned response to restart your client or contact support directly (which will take who knows how long).

Obviously Arenanet class an issues as resolved when “some” users accounts are working correctly, not all. Pretty sad really.

Demon’s run when a good man goes to war.

Unable to delete ingame character

in Bugs: Game, Forum, Website

Posted by: kgibsonuk.8497

kgibsonuk.8497

Same issues. No doubt we will get the canned response to just restart the game or contact support directly and this thread will be closed, like the last one Even though it effects many people they refuse to acknowledge it as a major issue. Seems if it’s not one thing it’s another with this game. It’s wearing thin.

Demon’s run when a good man goes to war.

Can't change my account email?

in Account & Technical Support

Posted by: kgibsonuk.8497

kgibsonuk.8497

So only those who bought directly from NCsoft can change email addresses and hopefully increase their account security? Seems odd.

Demon’s run when a good man goes to war.

Changing linked email address.

in Account & Technical Support

Posted by: kgibsonuk.8497

kgibsonuk.8497

Is there any ETA when we will be able to change the email address linked to our GW2 accounts? I would like to move my account to an email address used solely for GW2 as an additional security measure however there doesn’t appear to be anywhere to do this in account management.

Demon’s run when a good man goes to war.

Reopening of Black Lion Trading Post?

in Guild Wars 2 Discussion

Posted by: kgibsonuk.8497

kgibsonuk.8497

@Rizzy.8293 And it’s currently down for maintenance , hence the OP’s post

Demon’s run when a good man goes to war.

Mass Disconnect

in Account & Technical Support

Posted by: kgibsonuk.8497

kgibsonuk.8497

Back in yet the Trading post is back offline. I guess whatever they did to fix it killed the server.

Demon’s run when a good man goes to war.

Mass Disconnect

in Account & Technical Support

Posted by: kgibsonuk.8497

kgibsonuk.8497

Gotta love the conflicting information from different ArenaNet sources. Please don’t tell us everything is fine when quite clearly it isn’t. You lose a lot of credability.

Demon’s run when a good man goes to war.

Mass Disconnect

in Account & Technical Support

Posted by: kgibsonuk.8497

kgibsonuk.8497

@MattChernicky Nope. Still login server issues in the UK.

Demon’s run when a good man goes to war.

Mass Disconnect

in Account & Technical Support

Posted by: kgibsonuk.8497

kgibsonuk.8497

@Kirri Malo.4395 No, it isn’t. It’s the generic error message that is given when the client cannot connect to the login server for any reason. Try getting facts correct before laughing at others maybe?

Demon’s run when a good man goes to war.

Mass Disconnect

in Account & Technical Support

Posted by: kgibsonuk.8497

kgibsonuk.8497

There are only so many issues like this before even reasonable people start to get annoyed.

Demon’s run when a good man goes to war.

Mass Disconnect

in Account & Technical Support

Posted by: kgibsonuk.8497

kgibsonuk.8497

Same. Just as the Trading post came back up, BAM, Login server issues. Gotta laugh.

Demon’s run when a good man goes to war.