Showing Posts For killerxmic.8594:

Account Restored...thank you

in Account & Technical Support

Posted by: killerxmic.8594

killerxmic.8594

Just got my ticket resolved (Hopefully). I received an email this morning saying it was resolved, but I’m at work so unable to check. I’ll update when I get home.

I had the message that I was permanently banned, then changed later to, my account was banned due to suspicious login attempt. I was very angry at first when this happened like many of you. Come to think of it I’m still kindakitten that I wasn’t able to play for about 6 days. My ticket was sent in 09/04 so hope this helps keep ya head up everyone! They are trying to fix everything!

Update!
Logged on yesterday and everything is working no problems! Great job Anet!

(edited by killerxmic.8594)

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: killerxmic.8594

killerxmic.8594

Hello,

My ticket is 120904-004486. I’ve changed my pw and email I hope this helps.

Thanks!

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: killerxmic.8594

killerxmic.8594

ticket #120904-004486 please help

Players Awaiting Help [merged]

in Account & Technical Support

Posted by: killerxmic.8594

killerxmic.8594

120904-004486- Logged on in the morning and was permanently banned.

Log on screen now says there was an attempt to hack my account so they banned it to protect me. Nice, but this was 6 days ago. I know you guys got a lot on your plate.

Please help!
TIA!

(edited by killerxmic.8594)

Permenently banned for unknown reason

in Account & Technical Support

Posted by: killerxmic.8594

killerxmic.8594

I actually thought I did something wrong but I’m in the same boat as you all,

“This account has been permanently banned for violation of the User Agreement and/or Rules of Conduct.”
Sent in tickets and just waiting… no response whatsoever, this does suck though no games to play!!!!