Guild Wars 2

ticket number: 120909-000150

GaileGray.9587:

Valour.5298:

The same thing has happened to my friend. Said, “It has been resolved.” but it clearly hasn’t seeing as he still has no access to his account and it has been well over a full week since it was hacked and supposedly resolved.

klasnikof.6137:

3days ago ticket changed to “in progress” but no real reply, since then nothing, I updated the ticket with my display and character names so it changed back to “updated” instead of “in progress”, all good? 8days total.

Harvest.2506:

I’ve submitted this under the support already but the issue was close before it was resolved.

Sorry, I really can’t help without a ticket number. If you provide that in your post, that would be great.

120909-000150 ticket number. All good?

3days ago ticket changed to “in progress” but no real reply, since then nothing, I updated the ticket with my display and character names so it changed back to “updated” instead of “in progress”, all good? 8days total.

Using a friends account to post this:

Can not access my account or game because of email change.

Weaver.4873

120909-000150