Guild Wars 2

The PW one I used for this game came back as strong. Again read my posts been playing MMO’s since 1993. I am not new to this, been there, seen that. The fact still remains that I did everything correct except changing my account info when Anet reported it may be compromised. Why did I not do that you ask? The system was down just as it is now. My wife and son still cannot change theirs.

With unlimited tries to access an account it would not take weeks or months as you suggest. GPU’s generate billions of passwords per second. While I appreciate your feed back it just simply is not accurate. An yes if your not in a third world country a data list is more practical. However if your paying 40 people .50 an hour to find account names for you and then run the hack program it become very profitable very quickly.

I could post up a couple links proving my point but feel that this would only enable more people and likely just get me in trouble. Could you create a password that would be more difficult, of course. Mine was not easy but perhaps I should have use a complete set of random numbers and letters and wrote it down instead of just making a very difficult password. Honestly that’s what I would suggest everyone does until Anet decides to do something about security.

Again not going to argue with you anymore about it. It’s pointless. When something bad happens to someone else and not them, people have this idea that the other person must be incompetent. Even when the other person makes intelligent, rational arguments showing otherwise, it makes no difference.

I am a co-guild leader and do to another over site and lack of CS the person who created the guild is unable to remove me because it’s not in the options. So now our 300 person guild that we worked for 8 months to create prior to release is at the mercy of a hacker while we wait to see how much damage they can do before Anet gets around to fixing things.

When I come here for help I am told by Anet employee’s it will be days before that help is available and it’s my own fault for getting hacked in the first place. So if I come across as angry and frustrated, that’s because I am.

Who treats their customers this way seriously? I have followed the game for years and there was constant talk of listening to their player base and how important we as consumers are to them. Well I am right here waiting and I am here to tell you, I am sure not feeling all that important to them right now.

Momone.2059:

So glad I use a separate set of password for things such as banking, GW2, emails, important accounts. While Forums and discussion boards are for bluffers and are so easily accessed by everyone. They have such low security… it only made sense.

Good luck to the victims. Hope all is resolved soon.

As do I, this does not protect you. All they do is run a program to type random emails into the log in (or do it manually as this is a full time job in some countries.) When they get one that is registered it will say incorrect password. At that point they switch to the PW cracking program which will run millions of passwords until they crack your account.

Now you are powerless because all they need is to get in once (because of the reasons stated above) and change all your info and boom your password is gone, your account is used to farm, spam , or sold outright on the internet. After that an Anet employee will come in and post informing you that this is all your fault for not protecting your account appropriately.

Hackers are making a mint and it is big money particularly in countries where there are 80 hour work weeks with slave wages. Thinking this problem will go away when this game has zero security compared to nearly every other MMO is idiotic. It will only get worse until security measures are taken or the game simply fails.

By the way the forums look, it takes at 2-15 days to have an account restored to it’s rightful owner. ( I am still waiting to hear from Anet about my account BTW) Who do you think is going to win that race?

Don’t believe what I am saying ? Go do a little research.

GaileGray.9587:

People are only able to change account credentials if they know the account credentials, which is something that is happening outside of our game where a database for a forum, game, website, etc., is stolen and where the player is reusing credentials — something we’ve warned against for years!

Someone can try all day and night to change your email address, but they can only do that if they know the email address and the password. They can try to reset the password, but that is only processed if you confirm it.

Account security is important to us, but the principal owner of security is the account holder him- or herself.

Let me start off by saying my account has been hacked and I have taken the appropriate measures to get it back….hopefully. Now then…..

So wait, Anet doesn’t even realize that their is NO confirmation link required and all that the hackers need to steal our accounts is an email and a PW cracking program? There is absolutely no confirmation activation required to change the account information which is resulting in the theft of so many accounts.

I have been playing MMO’s since 1993 and have NEVER had a single account hacked because of how cautious I am. (posting from my sons account since I do not have access to mine) Now suddenly your inadequate system is somehow my fault? I have spent over $500.00 on your game (3 copies for my family plus gems) and you have the audacity to say I am solely at fault? Your company has failed to provide the security that companies with 100th of your budget do. That is fact. This is at best arrogant and at worst negligent.

I do not feel I am wrong in expecting a higher standard of security than what your company has initially provided for it’s consumers. If they had, Anet would not be making all these upgrades to security after coming to the realization that what they have provided is not adequate.

I am still waiting for my account to be restored, but I assure you Anet is already on the verge of losing another very large group of family and friends simply due to a lack of security and customer service.

While I do realize that user error can result in accounts being compromised, Anet needs to step up and admit they are wrong in some theft cases regarding security measures. Anet should also consider that they were warned of this issue by their customers prior to all of these account thefts.

I would also like to point out that we are told to change our email and passwords because they may have been compromised, only these options do not work for us when we try to use them. When our accounts are stolen the hackers are able to to change it all with out any check points what so ever. Seriously, this mess is all our fault? That’s what your telling me? Good job PR.