Guild Wars 2

My dad’s issue was resolved and he was able to make his account under a Gmail account instead of his original e-mail and it didn’t have any issues receiving his authentication e-mail and he was able to register his account! The download has begun!! We’re all very pleased, I’m really looking forward to playing Guild Wars 2 with him

My dad purchased Guild Wars 2 during the holiday sale. He received the automated receipt within a minute of purchasing it. However, we then failed to receive any following e-mails containing the serial code. I filed ticket request #19232 asking if it was having trouble being processed and they responded that the serial code had been sent but since we had checked the junk/spam folders they resent it. We still never received it. I responded back to support and have yet to hear back from them, it’s been over 12 hours now and now I’m worried that we’re not getting support e-mails back either. I’m a little nervous for when it’s time for the authentication e-mail. My dad uses a local internet provider, S & A telephone and gets his e-mail through there. We contacted them and there were no hold-ups there.