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Collector's Ed/DDE Item Questions [merged]

in Account & Technical Support

Posted by: lowkenshin.9518

lowkenshin.9518

Hi Gaile,

Hope all has been well.
I wanted to follow up regarding not yet receiving an in game email containing my purchased deleted CE items.
I was informed three weeks ago in an email by (Bridgette @ 09/06/2012 10:36 PM) that I should be expecting an in game email containing my deleted purchased CE items. I’m also concerned that if you did resolve this issue your team may have sent the in game items to my old account which is INACTIVE Account: lowkenshin.5107. It still used the same email address but the 4 digit number changed when I linked my Guild Wars 1 account to to my Guild Wars 2 account. This four digit number change happened after I had sent this incident report.

This is my main account which the ingame items should be mailed to.

Incident Report: 120828-004070
ACTIVE Account: lowkenshin.9518
Email Address: mirellaandrichard@gmail.com
Character Name: Kahlan Of Aydendril

I’m a little concerned it’s been resolved or forgotten. If your team could please respond back just to let me know that you’ve received my past emails I’d greatly appreciate it. I Love the game, keep up the great work!

Thanks for the help,

Richard