Guild Wars 2

I’ve linked the new account (same login info for GW1 and GW2) but the password reset is for an account that I’ve had since the first year GW existed. I played it pretty hardcore for a few years, took a couple years break, reset my password in 2012 but was only able to play for a few months, and then now I’m needing a password reset again. I don’t have my original access code because it was… what, 8 or 9 years ago? …so the reset link said I’d have to contact customer service to get it changed. I’ve given them all the information required, except that code, and I’ve not heard back from them. I assumed maybe they were out for holiday break since it was shortly before Christmas when I put in the request, but that should be over now, I’d think.

Thank you! I think I was forced into directing my request to GW2 in the first place, actually – I went to the usual “Reset my password” links for GW1, even went back to a reset email from years ago that I still had saved, and no matter which links/paths I chose I ended up being redirected to the new site. My initial (automated) response came from the GW2 address as well. shrugs I just want my account back. SO much time and money invested into that one over the years!

I’m on GW1! I’m STILL waiting on customer service to reset my password for my original account (it’s been nearly two weeks, and not a single word back from them?), but I re-bought the game and started a new account in the meantime. My char name is Spirit Windsongs, Prophecies/EotN, level 20, R/Mo.