Showing Posts For markk.2401:

Site shop not working.

in Bugs: Game, Forum, Website

Posted by: markk.2401

markk.2401

Me and a few others in my guild purchased the $79 version and got most of the stuff already. We didn’t get the 4000 gems? Is this a bug or just slow?

DivaCeryn , it states in the email after purchase that can take upto 72 hrs to get the gems, so wouldnt worry just yet.

Site shop not working.

in Bugs: Game, Forum, Website

Posted by: markk.2401

markk.2401

Website is working now. Thanks

Site shop not working.

in Bugs: Game, Forum, Website

Posted by: markk.2401

markk.2401

Tried purchasing Ultimate edition on on website

Error: HTTP status 500 – 404 after going to the checkout cart and clicking on the button saying login to continue.

Tried to purchase Ultimate edition on in game store, even after clearing my billing details, not HoT as already have it. Am based in the UK.

Error:

“Unfortunately an error has occurred. Please try again later!”

Doesnt work through paypal either, same error.

(edited by markk.2401)

Network Lag [Merged]

in Account & Technical Support

Posted by: markk.2401

markk.2401

I would like to make a suggestion to Arenanet/NCSoft around the EU issues people have been having around tinet. A workaround for this, considering it is impacting multiple ISP’s is for NCSoft to drop their peering link to Tinet, this will then force traffic to re-route through an alternative route. I feel NCSoft also should put some pressure on Tinet to fix their problems. The far end ISP’s will have less of an influence over them than NCSoft who are their last hop before the data centre.