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BSOD when playing GW2. PLEASE HELP!

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Posted by: metalliham.1276

metalliham.1276

I checked everything above and still crashed.

However, I did add a program that shows the temp of my cpu. At idle it was 43c, which is too high.

I switched out the stock cooler with a huge zalman I had in another old pc and haven’t had a problem since.

Running at around 31c now and no crashes. I hope this was the problem.

BSOD when playing GW2. PLEASE HELP!

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Posted by: metalliham.1276

metalliham.1276

Yup did that already. So far so good. I’m now thinking my secondary hard drive might be failing.

BSOD when playing GW2. PLEASE HELP!

in Account & Technical Support

Posted by: metalliham.1276

metalliham.1276

Ok just crashed again.

STOP: 0×00000124 (0×0000000000000000, 0xfffffa8007cc5028, 0×00000000b6442000, 0×000000005000135)

Hopefully this helps get to the bottom of this. It’s really bad tonight, not a single crash yesterday.

BSOD when playing GW2. PLEASE HELP!

in Account & Technical Support

Posted by: metalliham.1276

metalliham.1276

Done. Turned of core unlocker and disabled the automatic restart. Reset mb to stock default settings. I’ll repost if I have the crash again.

EDIT: Also, this might be part of the cause as well. I have GW2 installed to a secondary hard drive which is separate from where the windows installation is. As I was going through the Advanced System tab, I noticed that drive protection was not turned on for the second drive! Hopefully this helps someone if it hasn’t been mentioned before.

(edited by metalliham.1276)

BSOD when playing GW2. PLEASE HELP!

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Posted by: metalliham.1276

metalliham.1276

Here are the two crash codes I keep getting. One is for the kernel and the other hal.dll

On Wed 9/19/2012 1:18:48 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0x1E3)
Bugcheck code: 0×124 (0×0, 0xFFFFFA8007CE5028, 0xB607A000, 0×41000135)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

SECOND:

On Wed 9/19/2012 1:48:57 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\091812-18330-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4B09CC)
Bugcheck code: 0×124 (0×0, 0xFFFFFA8007F3C338, 0×0, 0×0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

Any help would be GREATLY appreciated. I love this game but am becoming frustrated with this.

BSOD when playing GW2. PLEASE HELP!

in Account & Technical Support

Posted by: metalliham.1276

metalliham.1276

I’ve been having the same problems. Used DriverFusion and replaced all drivers. Thermal grease on the CPU cooler. Ran memtest with no errors. Some days I’ll play for hours with no problems and like today, 3 BSOD in the last hour.

Also have a Phenom x6, 8 gigs of ran 6XXX Radeon.

I love this game, but this is soooo frustrating.

This happens to me randomly, and I’ve tried everything I can think of.

Only happens with GW2 and no other programs or games on the highest settings.

In fact I didn’t have any BSOD on this system until the day I installed GW2 and it’s been hit and miss ever since.

Possibly something to do with the 6x processor?

I have an ASUS mb that has a core unlocker. I’ll try disabling this I guess?