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Computer crashing whilst playing GW2

in Account & Technical Support

Posted by: naffers.5912

naffers.5912

Still not solved. Geting pretty ricidulous now.

Computer crashing whilst playing GW2

in Account & Technical Support

Posted by: naffers.5912

naffers.5912

Ilithis – this could solve it, because i have on rare occassions had the game screen come back on after a second or 2, but this is a rare occurance. normally it just freezes then i have to reset or my computer automatically resets itself.

Lazzy – im pretty confident it is their client as like i have said, i do not receive crashes in any of my other games.

Computer crashing whilst playing GW2

in Account & Technical Support

Posted by: naffers.5912

naffers.5912

Still crashing. Not heat related as ive checked temperatures on GPU and CPU and they arent anything out of the ordinary.

This is starting to get ridiculous. Is there any crash logs for GW2? if so does anyone know where they are located?

Computer crashing whilst playing GW2

in Account & Technical Support

Posted by: naffers.5912

naffers.5912

Just crashed consecutively within 5 minutes of another, haven’t had them that regularly before. Would love to get to the bottom of this :S

Any help from Anet tech support would be lovely

Computer crashing whilst playing GW2

in Account & Technical Support

Posted by: naffers.5912

naffers.5912

Just freshly reinstalled Graphics card drivers, and had a crash within 2 hours of doing so. starting to think i will have to swap out the power supply.

Computer crashing whilst playing GW2

in Account & Technical Support

Posted by: naffers.5912

naffers.5912

I will attempt a clean driver install when i get a spare moment, just enjoying this dragon bashing too much atm!! (when its not crashing)

Computer crashing whilst playing GW2

in Account & Technical Support

Posted by: naffers.5912

naffers.5912

Hi thanks for your replies.

I have a rebranded OCZ ModXstream 600W

I know from previous experience this would be seen as the culprit and i should probably swap it out to check, but i dont have a spare 600W lying around unfortunately.

The strange thing is I play Battlefield 3 on this computer which i assume is a lot more GPU and probably CPU intensive, and i dont experience any instability/crashes

Computer crashing whilst playing GW2

in Account & Technical Support

Posted by: naffers.5912

naffers.5912

I have been having crashing issues with guild wars 2 ever since i came back to play roughly 2 months ago. The crashes appear random, as they occur in WvW, idling in lions arch, or even just traveling through a zone. They dont appear to be tied to large amount of particle effects or quantity of players on screen as i can happily play through a boss fight (ie shatterer) with lots of effects going on, but crash when travelling where no effects are present.

When the crash occurs it produces either a fully black or grey/black texture screen, and the sound slows/loops. I cant exit out to desktop or anything. So a hard reset is required. My computer only crashes with Guild wars 2, I play multiple other games on this system and none of them produce crashes.

My system is as follows
i5-3570K CPU – Running at stock with H50 watercooler
8GB of RAM
2GB NVIDIA GTX 670 – Running at stock
Windows 7

Nothing in my system has been overclocked / undervolted etc.

Any help with this issue would be much appreciated as its becoming an nuisance.

*Edit
crashed again, this is the popup that greets me after the restart.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800B393190
BCP2: FFFFF88006FD3ED0
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

(edited by naffers.5912)