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error code 7:11:3:189:101

in Account & Technical Support

Posted by: namudin.5869

namudin.5869

LSP.txt as requested.

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error code 7:11:3:189:101

in Account & Technical Support

Posted by: namudin.5869

namudin.5869

Here’s the GW2 diag file and trace I did by hand to the same address using tracert using cmd.

For good measure there is a visualroute trace.

error code 7:11:3:189:101

in Account & Technical Support

Posted by: namudin.5869

namudin.5869

Tried the /clientport 80 fix. As soon as I accepted transfer to main map, dc within 2 min, same as always.

Please explain why we keep having to try find client side fixes when the evidence points towards an issue with connectivity to particular (main map, not overflow) servers.

error code 7:11:3:189:101

in Account & Technical Support

Posted by: namudin.5869

namudin.5869

I have an open ticket on this issue and have been jumping through
support hoops that try to diagnose an issue with my PC and/or
network while avoiding a symptom reported with the ticket which
is that I only get this frequent dc (every 15s to maybe a minute)
when on main maps or the Mists. In overflow, everything is fine.

The main map thing happens when I start on a main map, or get
transferred to it. There are time when it is ok. To me it seems clear
that their main map servers will be under most stress for connection
handling and this is the root of the problem.

I’ve done all their AV/port forward (80 and 443, lol!!), direct connection
to modem bypassing router, ping traces etc, and it’s dodging the main
symptom – dc on main maps, not on overflow. Go figure.

None of that AV disable, port forwarding etc works either and in
the modern age should not be an issue, especially port
forwarding 80 (http) and 443 (https!). You should never have to
port forward those ports for anything game related. Sure, use them
in a game, but port forward them? Nope.