Showing Posts For nightcrawl.9423:

Lemme get this straight...

in Account & Technical Support

Posted by: nightcrawl.9423

nightcrawl.9423

If I would have known paying 10€ less for the key I wouldn’t have messed with it to begin with. Sigh I guess this is my punishment ^^

A different question though. Did anyone get contacted by the support yet? I’m really curious about how long you had to wait for an answer.

I just hope this gets solved quickly and I’m happy that I learned my lesson lol..

Currently suspended because of fraud but really hoping my account gets unbanned. I already bought an official key but still got suspended afterwards I guess it’s just automated.

I submitted my first ticket last Friday, then got a response around midnight (my time) which was about 6 or 7 hours after ticket creation.
Now I’ve been waiting for a reply eversince.
Still not sure if Support is even still looking at my ticket.
I mean, what Support Department would start answering a ticket and then leave it unanswered for 4 days? You’d expect that IF they reply, they’ll keep helping you until your issue is resolved.

Yeah that’s kind of weird. I don’t REALLY mind waiting that long as long as I’ll eventually get unbanned but it just hurts so much not being able to play even the base game when I’m having a problem with the expansion.

I got an answer 2 days after sending my ticket but that was a different matter now today is my 3rd day waiting and I didn’t get anything. I’m just so impacient lol.

Lemme get this straight...

in Account & Technical Support

Posted by: nightcrawl.9423

nightcrawl.9423

If I would have known paying 10€ less for the key I wouldn’t have messed with it to begin with. Sigh I guess this is my punishment ^^

A different question though. Did anyone get contacted by the support yet? I’m really curious about how long you had to wait for an answer.

I just hope this gets solved quickly and I’m happy that I learned my lesson lol..

Currently suspended because of fraud but really hoping my account gets unbanned. I already bought an official key but still got suspended afterwards I guess it’s just automated.