Showing Posts For odin.1683:

Players Awaiting Help [merged]

in Account & Technical Support

Posted by: odin.1683

odin.1683

im posting here on behalf of my friend that he got his account hacked. his email that he had associated with guild wars 2 got changed to another without his permission. he submitted a ticket on 9/4/12 ticket number 120904-004717 so far he only got a response from a guy named lance and dirrected him to a password recovery sistem. but his problem is not that he forgot his password, its that his email got changed to another one without permission. he cant access the forums or the game. its been more than the 72 hours he was told this could take to resolve. i hope he gets help soon.

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: odin.1683

odin.1683

im posting here on behalf of my friend that he got his account hacked. his email that he had associated with guild wars 2 got changed to another without his permission. he submitted a ticket on 9/4/12 ticket number 120904-004717 so far he only got a response from a guy named lance and dirrected him to a password recovery sistem. but his problem is not that he forgot his password, its that his email got changed to another one without permission. he cant access the forums or the game. its been more than the 72 hours he was told this could take to resolve. i hope he gets help soon.