Guild Wars 2

So has this bug entered your system, or what?

Each time your client is launched, it loads “US” keyboard layout. I don’t have it in my layouts, so suddenly I’m having 2 keyboards for English locale. That is messing my keyboard shortcuts. It adds a stupid icon in my language bar. Please stop loading arbitrary layouts on my system, or at least unload them automatically.

Never. The game is rather old and is mostly run on the life support now.

Each time your client is launched, it loads “US” keyboard layout. I don’t have it in my layouts, so suddenly I’m having 2 keyboards for English locale. That is messing my keyboard shortcuts. It adds a stupid icon in my language bar. Please stop loading arbitrary layouts on my system, or at least unload them automatically.

I am not joking. Either find some qualified tech support personnel capable to troubleshoot my issue, or return me the money I’ve paid for a game which doesn’t work properly.

In their last message tech support agent has blatantly lied to me trying to shift the blame for its own incompetence. That is definitely not a level service I expect for $50 product.

Your technical support refuses to give me information which is needed to troubleshoot my issue with the Trade Post. Either fix my issue or give me refund. I have not paid $50 for a game without the working Trade Post.

As the technical support continues to ignore my support request I would like to know how can I get a refund for your non-functional product.

The answer is never. Have you thought the cold war ended in 1992?

Your “tech support” has just wasted 18 days of my time and closed my issue under false premise. They not even tried to troubleshoot my issue.

That is not a kind of service you should get for $50.

I want my issue solved, or money for the game refunded, as it is impossible for me to play satisfactionally without Trade Post.

Agreed. Running strange executable files is a tactic of malware, not legit software.

Do not buy this game. It has aged badly. Wait until a trial longer than a week is available. If you made a mistake and bought it, ask for refund immediately.

They could host a torrent download, that is always faster than their kittened launcher.

I have a similar issue with TP that the Tech Support cannot resolve for a WEEK straight. Either they take care to fix it or give me the money back.

Each time the game starts it loads the US keyboard layout even if it is not installed. This layout remains loaded until logout. There is no need to do this.

You can still write in Korean and Japanese with a large, bold font. Cyrillic letters do not differ in the metrics from latin ones.

In-game font does not have Cyrillic glyphs and cannot be changed to one that has them. That creates much frustration, and should be addressed.

Smooth Penguin.5294:

So as you keep avoiding the naming of your country, and perhaps even the retailer you purchased the game from

All the concerned people can see my country and know my retailer.

I trust my retailer, which does refunds on other online games. Either it singles out GW2 or arenanet does discriminate buyers from my country. Given my experience, that is the latter option.

Still, the issue is that Arenanet denies refunds on a country-wide basis and does not warn users from those countries.

There’s no need to write nonsense.

ArenaNet purposedfully denies refunds to certain countries.

It does not warn about that during the account registration, despite country being specified. Or anywhere else.

That is unacceptable.

My retailer does refunds, it is ArenaNet which prohibits the refunds for my country.

My retailer claims that is Arenanet prohibition specifically for certain countries. Of course I believe it, not the discriminating company.

When registering a game, there is no warning that no refund is possible in certain countries. That is very misleading and need to be fixed. Also there is nothing to indicate that some countries are excluded from refunding on the game box too, so you cannot just leave it back unopened.

Nothing helps. How can I send a ticket?

I want to get support or a refund.

Window Black Lion Trading Company is empty, it displays a round icon download.

This PC. Windows 7 Professional 64-bit, service pack 1.

Since the purchase of the game I’ve never been able to take advantage of the auction. All Auctions tab window shows all load indicator and nothing more happens.
How can I fix it?