Showing Posts For panzer.6740:

Hacked Account

in Account & Technical Support

Posted by: panzer.6740

panzer.6740

If I had a company that made games, I would most certainly make sure that my support team worked in the weekends… actually I would make sure that they primarily worked weekends since that is where most people game. Now I had to play a lot of D3 and Realm of the Mad God just because I couldn’t play GW2 :P

Hacked Account

in Account & Technical Support

Posted by: panzer.6740

panzer.6740

Reaper: Filled out all my details, so looking forward to hear from the support team. But is seems that either hackers bruteforce crack the passwords (which I really do not hope is possible… a simple “block IP after three wrong attempts” can prevent this), or they actually do more clever hack. I was in the middle og gaming, was thrown out of the game. Got an empty error message box, and then game crashed. After that I could not log in. So maybe they actually found an exploitable bug in the game. Let’s hope not. There are worrying many “hacked” issues, and it seems so silly when a simple authenticator application like we know them from Blizzard games could fix all of this.

Hacked Account

in Account & Technical Support

Posted by: panzer.6740

panzer.6740

Was also hacked today, or perhaps yesterday. Gold seller. Ticket created. Still waiting to get the issue resolved. Cannot log in, due to “unauthorized access detected” message.

A authenticator application like Blizzard uses would remove these problems.