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Where are the files located?

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Posted by: periquito.9468

periquito.9468

I will format my pc in an attempt to try to fix another problem of mine.
But I don’t want to redownload the game, so where are the files so i can copy then to my external HD.

Thanks

Crashing - Minimizing + Total Freeze

in Account & Technical Support

Posted by: periquito.9468

periquito.9468

The windows of my pc are constantly going to background! Yes my computer is under warranty but i wish i could fix this before new year. At this time of the year will take too long for them to fix it.

Crashing - Minimizing + Total Freeze

in Account & Technical Support

Posted by: periquito.9468

periquito.9468

What happens to me is exactly what the topic title says. Let me explain a little bit more.

I’ve been for 5 years without a computer, now i got my pc:

1 x CPU: Intel Ivy Bridge Core I7 3770 3.40GHz Quad Box
1 x Mother Board: Gigabyte (Ivy Bridge) | GA-Z77M-D3H
2 x Ram: Corsair 4GB DDR3 1600MHz Corsair Vengeance
1 x Hard Disk: SATA 3.0 HDD 2TB 7200RPM
1 x Graphics: Nvidia GeForce GTX 660 TI 2GB GDDR5 192-bit

It came yesterday, and yesterday I began downloading GW2, so today I was going to play for the first time, but thing is, I can’t play.

The game keeps minimizing for every minute or so, and about the 5th time this would happen the computer crashes, even my keyboard and my mouse stops working. And I don’t mean they freeze, I mean my mouse’s light turn off, like if the usb stoped.

NOTE: as I was writing this topic I realized that I was often taken away from the window, like if I was at the desktop but the window remained the same… So the problem could be in my computer but two things: (1) The computer hasn’t crashed till now; and (2) even if it is in my pc I don’t know how to fix it.

Help Please