Frequent crashing from "corrupted files"
in Account & Technical Support
Posted by: pitchShifter.5892
(edited by pitchShifter.5892)
in Account & Technical Support
Posted by: pitchShifter.5892
Bump because this issue is too important for the developers to ignore.
I’m running a GeForce GTX 550 TI, AMD Phenom II x2 555, 32-bit, 8gigs of ram (need to upgrade my OS to 64bit so in reality im using 3gigs) system.
Anet, you know too well that this is not a problem with our hardware. I’m a programmer as well and I know that this is a software issue at hand. No other game that I own (which I have 10-20 games installed) crash nor do they have poor performance. I can run games like Starcraft 2 (high settings), CS:GO (highest settings), Metro 2033 (high settings), Red Orchestra 2 (high settings), and more without any problems. While this could be an issue with RAM, it would be based upon the coding of the software and how it interacts by sending and receiving the volatile data to the RAM. I recently just bought my system around Thanksgiving so these parts are new.
I’ve done everything possible on my end to fix the issue:
1.) Changed resolution from windowed full screen (1920×1080) to a native resolution (1360×768) as well as lowered graphic settings to “Best Performance”
2.) Updated graphics card to beta drivers. (306.02)
3.) Repeat #1.
4.) Updated graphics card to new release drivers. (306.23)
5.) Took a look around in my Nvidia Control Panel and increased FPS by 10-20 frames by setting Ambient Occlusion from “Off” to “Performance”.
6.) Repeat #1.
While this list is more along the graphical side of fixing, I have reason to believe this issue has something to do with how the game handles the GPU. My reasons are:
1.) When I’ve taken a look at errors I’ve noticed information about my UI not displaying textures (which is actually interesting because there are quite a few times I’ve opened up my Contacts list in-game and have had a cyan background color on the list seconds before I crashed)
2.) Before I crashed in one situation, I noticed that while I was in the Norn capital city “Hoelbrak” the crafting tables for the leatherworker had been pushed from the original spot (which is up against the cylindrical posts that hold up the tent) closer towards the Master Leatherworker vendor. And not just a slight move either; the crafting tables were almost touching the vendor.
3.) I’ve had 2 or 3 occasions, out of the 100 or so hours I’ve played, where the pets will be a solid color (yellow or cyan I believe) right before I crashed.
(edited by pitchShifter.5892)
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