Guild Wars 2

I got response that my code is fraudulent and my serial code and account is banned, but it was 10 days ago and now wait for answer (for 10 days) about unbannig my account
Leira, finally u got answer, maybe some day I will get mine, some day…

Breeze, my ticket to support is two weeks old already with all discussion

I’m also here. Yesterday in “3-days old” thread Gail wrote that my ticket is: “Fraudulent code. Please contact your seller to get a refund”, I know it for about week, I got already my refund and just waiting for answer if it’s possible to unban my account. Waiting 10 days

121109-001805 Fraudulent code. Please contact your seller to get a refund.
I know that my code was fraudulent and I got refund already but my question in ticket was about unbanning my account, I just want to know if it’s possible to link my old account with new serial key. That’s all. 9 days waiting.
Ticket: 121109-001805

Waiting 8 days for answer. Ticket: 121109-001805

I already posted in this thread few times, you are waiting 21 days, really, it’s just sad how support is destroying this game.

Hey Gaile, I’m waiting over one week for answer, my account was banned beacause of fraud payment, not my fault at all, I just bought key from seller, I got new serial key and just waiting for response if I can get back my old account, I’M BEGGING FOR ANSWER…

I would like to get answer too, is there anyone who did it successfully?

Waiting 7 days for answer. Ticket: 121109-001805

Hello Gaile, I got new serial key and I’m just waiting for response if I can get back my banned account with new serial key, looking forward to your reply.
Ticket: 121109-001805

My ticket: 121109-001805

I just want to know if it’s possible to get back my banned account with new serial code. Waiting over 3 days, is it hard to answer?
My ticket: 121109-001805

I can tell you what happens now, I had the same error, your accont gonna be banned and you will have to buy new serial code and you will probably have to start with new account, nice ehh?

I got the same situation, after 2 months of playing my account is banned for payment fraud, not my fault at all because I bought the game form seller. Now I’m waiting for response from support if I can get back my account with new serial code, but I see many people waiting over 2 weeks for answer this question and nothing. Now I lose upcoming event. I won’t buy another serial code until they get my old account back because I wasted too much time for it. I must say that support in this game is terrible and I see things like this first time in any game, I’m starting regret that I buy this game…