Showing Posts For poolumps.1690:

Tickets for Review (3 days and older) [merged]

in Account & Technical Support

Posted by: poolumps.1690

poolumps.1690

Purchased the game, played it a few days, got hacked, got account banned/suspended, filled out a ticket, got the mass emails from support team, followed the instructions they gave me on every email…..two and a half weeks later and I still cannot log on. Nothing has been accomplished and I still cant play. This has been a horrible experience and a waste of money.

New Server Type

in Account & Technical Support

Posted by: poolumps.1690

poolumps.1690

I Agree with you Kujadat. A different server would be nice. You would have less worries about unknowingly offending someone.

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: poolumps.1690

poolumps.1690

Yea I believe I would get a warning to change my names if that was the case, apparently that is what has happened for the other people popped for using a inappropriate names.

Banned accounts - some information would be great

in Account & Technical Support

Posted by: poolumps.1690

poolumps.1690

Yep, I was banned for no reason too. No explanation from arena net either

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: poolumps.1690

poolumps.1690

Thanks Shakkles! Glad im not alone on this.

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: poolumps.1690

poolumps.1690

You guys think you got it bad,

I went to log on one day and got a message telling me I was permanently banned. Now, I have never trolled, exploited or used inappropriate language. On the contrary, I was actually quite helpful to people in WvW, telling them were to get and how to use supplies, siege etc etc. I sent a message to support and have heard nothing back in almost a week. I have no idea what is happening. I have NO idea what I could have done to warrant a permanent ban, I wish that I got a 72 hour ban, at least then I would get to play again. As of now, I am sitting in limbo waiting to find out what went wrong. Maybe my account was hacked because that is about the only reason I could fathom a permanent ban. HOPE TO HEAR FROM YOU SOMETIME SOON GUILD WARS SUPPORT TEAM.