Guild Wars 2

Gaile Gray.6028:

pow.7403:

I bought the game this week, i played only a few hours these days because during the week I dont have much time.
But now the weekend comes, i was so excited to really start to play and surprise surprise. I received the message “Your Guild Wars 2 account has been suspended for an account issue”.
So desappointed =(
I opened the ticket 121109-002219. But as I see here in forum, I will probably not be able to play this weekend write?
The message is not clear about the reason I´m suspended. It´s very frustating.
What is the common reason? Anyone knows? I bought the game from the site and played just fine for a couple of hours during this week.
Thank you for any clarification.
I guess my message doesnt belong here, if it is right, where should i place it?

You should not post in the forums at all at this time. You submitted a ticket: Great! Post in this thread if you still need help after three full days.

Thanks to respond my message so quickly and sorry for sharing my problem!
Best Regards!

I bought the game this week, i played only a few hours these days because during the week I dont have much time.
But now the weekend comes, i was so excited to really start to play and surprise surprise. I received the message “Your Guild Wars 2 account has been suspended for an account issue”.
So desappointed =(
I opened the ticket 121109-002219. But as I see here in forum, I will probably not be able to play this weekend write?
The message is not clear about the reason I´m suspended. It´s very frustating.
What is the common reason? Anyone knows? I bought the game from the site and played just fine for a couple of hours during this week.
Thank you for any clarification.
I guess my message doesnt belong here, if it is right, where should i place it?