I think there is something wrong with the support system as I received an automated email stating my request had been received. What are the response times as I bought Heart of Thorns and Path of Fire on Friday and did not received some items, I put in a request and have yet to be answered. I do not feel valued as a customer if I paid $70.00 and don’t get whats promised and receive no response from the support who is supposed to be there to fix these issues. Please respond. Included is a screen shot of my ticket.
