Showing Posts For seabean.7625:
I am having this issue too, and it’s making me sad. 
I left without scanning the asura delegate. Even after destroying the box, I can’t get back in. Ellen seems to think I completed this part, but I never got the letter or my reward. I would love to be able to investigate further within the story line – but I am stuck!!! Also, I really do want my loot!
Same issue. Destroyed the investigation kit (checked and double checked!) but still cannot re-enter the instance. Ellen just tells me where to look.
To answer the survey:
1. Did you have fast ground targeting box checked under options? (F11)
*No, not checked.
2. Did you receive a tassi box and the event UI (upper right corner) updated?
*Yes, received tassi box, event UI updated.
3. When you have the tassi box equipped, are you using the #1 skill to bring up the radial for targeting the NPC’s that will prompt the conversation to progress the story?
*Yes, I used this to target all but 1 NPC.
4. If the event UI updated after receiving the Tassi box, when you scanned the characters did the event UI update again to cross their names off the list?
*Yes, it did.
5. Before you left, was the event UI updated and had you speak with Kiel to end/complete and you received rewards?
*I spoke with Kiek before I finished scanning everyone (After the lion guard soldier came & gave a report). Then I left. No letter, no rewards.
6. If you left earlier before the event completed and were able to get back in, did you destroy the tassi box from your inventory to receive a new one that would progress the event and allow the scanned representatives to relay their conversations about the events that happened?
*Destroyed the box. Still can’t get back in. Please help!!!