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Is this it for GW2 and mac client?

in Account & Technical Support

Posted by: selno.5320

selno.5320

Thanks all for clarification…
I’m not going to argue semantics based on things i have only assumed. I’m sorry I upset most of you, because literally i was not there to experience all your frustrations, I had frustrations too as I am a mac gamer, but not to the extent of 2 years so I get that. From my point of view things seem a lot better, but that is not the case for some, my sincere apologies.

(edited by selno.5320)

Is this it for GW2 and mac client?

in Account & Technical Support

Posted by: selno.5320

selno.5320

So the problem is the support is not good enough?
Hmm
Think a bit more instead of getting emotional, I’m trying to provide some logical explanation as to why it is taking so long, they don’t need to keep you updated if they have nothing to share yet, 2 years is a long time, but logically they are developing and improving the client. Your point that they are just pushing us under the rug and ignoring us is not true.

Evidence suggests they are still working on the client, 5 months ago they posted overtime bug fixes, which is a good sign that the mac client is on its way to a final release, if something was said by them, in the 2 years that they were not improving the client then that is evidence that they are ignoring us.

Btw this post https://forum-en.gw2archive.eu/forum/support/mac/Let-s-unite-for-a-Mac-OS-X-native-client/first

Is even more evidence they are not ignoring us, this game is in a wrapper according to this post, so that is probably why majority of people are upset because they said there would be a windows and mac version (there are but mac version has been in beta for too long from what we expected), with that post in mind they are probably considering a native application, so my assumption is they don’t release any updates because they may be in development with a native application or they are trying to make the wrapper work. This is all assumptions but logically it all comes down to people asking “why is it taking so long for a final version” and getting no response and feeling like they ignoring us and it is all because of their development model(agile model, which requires customer feedback)…

(edited by selno.5320)

Is this it for GW2 and mac client?

in Account & Technical Support

Posted by: selno.5320

selno.5320

Hi,

I am coming back to play after a long break, there seems to be huge improvements with the Mac client and you just have to be patient, the client is still in Beta at the testing phase, I have an understanding as to why it is taking so long to be a final version and they won’t share this information with you and don’t need to, so I hope to enlighten you on the matter of software development.

In the software development world there are concepts that determine the stages in development, the two main ones are the waterfall model and the agile development model. Google these, as explaining them would take up a lot of this post, but they are using an agile development process which requires customer feedback and that relies on bugs being submitted so they can “iron them out” and this is the process they are in, testing and getting customer feedback and it goes in a loop until a final version is met.

So please be patient as they require your feedback to advance the mac client towards the final version. That is why there is no date on a release for the final version yet.