Guild Wars 2

I thought I should post the outcome of my situation…

Yesterday afternoon I received an e-mail from Anet that my original account had been restored.

They basically restored my account in 72 hours…

The outcome was:

My level 52 guardian was now level 65…
I went from having 32 silver on that toon to 1.25 gold…
My inventory was full and overflowing…
All of my gear and weapons had been up graded…
I even had a yellow helm…
None of my skill points or trait points had been spent…
Crafting hadn’t been touched, and everything was the same.

…and none of my other characters had been deleated… and were all in the same status as when I left them…

The worst thing that “happened” was that the person who ended up controling my account had raided our guild bank and took out a bunch of low level mats.

I immeadiately changed my e-mail address on that account to a non-yahoo account, and I also up graded my password to something that is MUCH MORE secure than the WEAK one that I orignially had.

This is a serious issue… and instead of pointing fingers (gamers and Anet alike) we should all be focusing on the how best to fix and prevent it. Hindsight is always 20/20… after it has happened the “why” doesn’t matter anymore does it?

My original account sugarbuns.**** was hacked on September 12. I take full responsibility for my WEAK password. However, reading on these forums has been very discouraging. After seeing that several people have had to wait OVER A WEEK, and some are still waiting I realized that I don’t have that sort of patience. I bought a second key yesterday and was able to at least get back in game and play. At this point I am not very hopeful about my original account.

After getting back in game, I discovered that my HACKED account had visited our guild’s bank and promptly emptied it out (for the most part). I had my guild members boot me from our guild, and got my new characters in. While playing all night I actually made contact with the person who currently has control of my account. They have taken my highest character from level 52 to level 57 in one day. I did not identify myself as the “owner” of the account, but said that I was a “friend” of the owner. During the confrontation they admitted that they were supposedly in JAPAN and that they had purchased the account off of eBay.

Regardless of any of it though. The only REAL contact that I have gotten in response to my tickets x 3 (due to feeling helpless and frustrated), is an e-mail basically lecturing me for filling out duplicate tickets for the same issue. I have only been updating one of those tickets since the mild berating. It will be interesting to see how long it takes them to get all of this “mess” worked out and actually put some sort of security system in place (possibly a coin lock or some other authentication system)?

Day number three and counting…