Guild Wars 2

There are so many ways to do this better than the current method (look at every other mmo game for examples).

I just bought this game and before I’ve even played I’m already a displeased customer. I like many others made the mistake of viewing this name as an “account name” that nobody would see other than me. Yes in hindsight this seems quite dumb considering it is called a display name, but I figured that just meant for forums/account purposes. In basically every other game I’ve ever played you have an account name, forum name, and character names. The only ones of those that I would refer to as a display name are the character names and the forum name. I always made my account name “shimsham” essentially as a random placeholder that I didn’t care about and since I was being prompted at the creation of my account I wrongfully assumed this was what I was doing. So I am essentially being punished for assuming that this game had an account system like every other I’ve played.

Now I’m stuck in this position where I have to play the game constantly reminded of my meaningless name that I accidentally assigned as my primary means of identification. Either that or go buy the game again, which I won’t do, because I have plenty of other games to play and don’t appreciate being in this position.

I’ve done a search and it’s quite clear that this thread comes up again and again. Why a gaming company would neglect to address what is obviously a recurring concern with their customer base is beyond me. It’s quite clear that you have the ability to modify display names, and it is obvious this happens, so why punish your customers for making an innocent mistake?

You would make a lot of people happy if you gave them one chance to change their display name for mistakes such as mine, maybe even bundle it with purchase of the upcoming expansion. Otherwise you simply leave a demographic of your customer base with a bad taste in their mouth.

I previously had no opinion on the developers of this game and now I am coming out of the gates with a negative one. This is what you are fostering by being stubborn on what would appear to be a simple fix.

Good move.